Job Title –  Internal Sales

Location – Internal role, based at DVS Cardiff

Role Summary – This is a full-time role requiring the candidate to be available between the hours of 9am-5.30pm Monday to Friday.

This is a B2B role and will involve selling security products to the trade. The role also requires a good relationship with your external sales rep to ensure your geographical area is targeted efficiently. Full training of any systems will be provided. We expect a positive, proactive and focused attitude towards the role and the associated duties. Full support, instructions and training will be provided.

Main Responsibilities

• You will be need to hit individual sales targets, on a month-to-month basis

• Individual/Joint KPI’s are set which are again, set on a month-to-month basis

• A proactive approach is required in growing your customer base by calling new/existing/cold customers

• Providing support to the external sales team as and when required

• Preparing quotations and processing orders through Sage 200. Upselling products will form part of this to increase revenue

• Assisting with incoming telephone queries and requests such as customer enquiries

• Provide pricing, stock levels, stock availability and product recommendations to all customers when required

• Liaising with other departments to ensure orders are despatched efficiently

• Providing excellent customer service

• Liaising with the customer to keep them informed of their order progress is also a key requirement

• Online chat support on our web portal queries would also need to be dealt with, in a timely manner. This would involve answering queries such as stock enquiries, product compatibility, application enquires etc

Key Attributes and Experience

• Excellent sales ability

• Attention to detail

• Can-do attitude

• Excellent communication skills

• Team Player

• The ability to work well under pressure

• Strong work ethic

• A proactive approach to ensure targets are met

• Sales experience would be preferred but not essential

To apply for this role please email your CV to careers@dvs.co.uk